Pay as you go support

Pay as you go
IT support solutions in Manchester

A fixed contract does not suit all businesses. That’s why Troycomm Systems offer pay as you go IT support solutions.
 
Using our 'support slots' payment system, support slots can be purchased in advance to be used for our support services. The price per hour slots option is dependent on how many support slots are purchased. The more you buy, the less they cost! Based in Manchester we cover all over the UK. Call us today to see how we can help you.
IT support solutions

SUPPORT SERVICES TO SUIT YOU

Whilst there are no additional fees for remote support, if and when an engineer is required onsite, there is a call out fee to cover travel and admin costs. Support slots are deducted from your balance as support is used with no standing fees or retainers. Support slots cover all the support you require, whilst ad hoc consultancy and project services are priced individually per job.
  • All support carried out by qualified engineers
  • Support calls logged via our help desk
  • Full report of work carried out delivered by email

STRAIGHTFORWARD PROCESS

If you have a problem, contact us with your support issue. We'll advise on the estimated support slots required so you can purchase the necessary amount. We'll assign an engineer to log the call and work through the issue. When the calls resolved, we'll close it and report back you.

SUPPORT SLOTS
payment system

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CONTACT US

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